“Managing communication to connect people to the business is my job.”
– Jack Welch, Former Chairman, General Electric.
The question is not “Should we communicate to the troops?
That’s already happening.
The question is: Are you managing the communication and its impact, or are you leaving it to chance?
The importance of communication – top-down and bottom-up – is usually
underplayed and under-delivered in organizations. If an organization
does nothing else, managing communication remains one of the single
most high-leverage places to develop Business-Intelligence.
Jackson & Schmidt Solutions for Communication Management:
• Benchmarking Your Culture
• Developing Change Leaders
• Healthy Conflict Management
• Melting Resistance to Change