“This course should have been 2 days! The information was outstanding. Senior management should take this class. It was the best in the whole leadership training program!”
                                                 – JB, Director, Financial Services Company

Healthy Conflict Management is a one-day management development course for teaching managers and leaders the art of healthy conflict: What great communicators DO when they are engaged in debate toward consensus

The Business Case	The Solution	Expected Results
Few business leaders hear “conflict” and think “bring it on.” But that is the exact attitude that creates the best decision and the best leadership teams – IF you know how to manage it well. This program is modeled from the skills of great conflict managers.	J&S offers a practical, hands-on toolkit for smoother interactions among diverse work groups. Our Health Conflict Management targets the following objectives: • One technique guaranteed to disarm 80% of disagreement or misunderstandings before they begin • Rapport techniques for individuals and groups • Powerful non-verbal calibration skills • Dealing with both the “arguer” and the “conflict avoider” • “Effective disagreement” techniques as a foundation for better decisions • The rule of any persuasion or negotiation • Matching message sent, with message received Read the case study for this program.	Group dialogue is more productive and “conflict” no longer de-rails team meetings.