Every business leader seeks to enhance results – profit, shareholder return, market share, revenue growth, customer satisfaction.

Great leaders know how to take effective action upstream from results. Knowing that business results always follow a successful human result.

Below is a sample of the actual words our clients used to describe what they wanted, what we helped them accomplish, and how we measured success.

Client / What They Wanted	What We Helped Them Accomplish	Success Measures
Technology, Fortune 500 Product Delivery VP wanted a bigger role to influence his vision of change. University President needed to resolve conflict on Board of Trustees. New Fortune 500 President wanted a strong, aligned executive team and content, happy employees. Construction CEO needed to “fix” project manager.	Accelerate urgency, clarity of direction, and decision making in a mission-critical strategy which had floundered for several years. Improved Board communication. Build a culture of excellence. New strategy. Urgency for change. Trained internal champions to lead culture change. Launch a team to improve field productivity and build a values-based workplace.	Capture market leadership in new strategic focus area. Less conflict and distraction. Energized, excited, engaged managers and employees. Triple in size within 5 years. 300% incresase in revenue and earnings in 5 years. Consistent gross margin of 16%.

People Results We Create

  •  Bring projects in on-time and on-budget.
  •  Melt resistance and conflict.
  •  Reduce finger-pointing and confusion about priorities.
  •  Speed up problem solving and decision making to drive action.
  •  Work better across silos.
  •  Create highly effective meeting cultures.
  •  Drive self-accountability, especially among younger workers.

Measuring return-on-investment for our projects:

With some clients, we measure behaviors – Actions which lead to bottom line performance. Using precise survey tools, we have examples of 30% to 40% favorable improvements in leadership behavior and customer service—results that stood the test (and measurement) of time.

With some clients, we measure results – the after-effects of performance. This is relatively easy on projects where we worked with a sales force or a revenue enhancement project, for example. Typical results in projects for sales groups range from 20% to 50% annual revenue increases.

Below are brief highlights of Jackson & Schmidt projects, reflecting both Behavioral and Results measures, organized in four key areas:

  •  Leadership Alignment Results
  •  Executive Development Results
  •  Team Collaboration Results
  •  Communication & Change Management Results

Highlights